Frequently Asked Questions

Frequently Asked Questions2026-11-12T08:00:12-08:00
Are your caregivers employees or independent contractors?2026-11-12T08:02:35-08:00

Every TCC caregiver is a W-2 employee of TCC Home Care. We pay our caregivers directly, handle payroll taxes, and cover workers’ compensation. You are never the employer.

What is the difference between TCC and hiring a private caregiver?2026-11-12T08:02:35-08:00

With TCC, we handle hiring, screening, training, payroll, insurance, and replacement staffing. Families can focus on their loved one while we manage the employer responsibilities.

What happens if my caregiver calls out sick?2026-11-12T08:02:35-08:00

TCC is responsible for arranging a qualified replacement. Our team will coordinate coverage and keep you informed.

Are you insured?2026-11-12T08:02:35-08:00

Yes. TCC carries general liability insurance and workers’ compensation coverage for our caregivers.

What training and certifications do your caregivers have?2026-11-12T08:02:35-08:00

Our caregivers are registered Home Care Aides, are CPR and First Aid certified, and receive fall-prevention training. Caregivers are TB tested, background checked, and thoroughly screened before placement with a client.

How quickly can care start?2026-11-12T08:02:35-08:00

We provide care on demand. Expedited start date available.

What does the free consultation include?2026-11-12T08:02:35-08:00

We discuss your loved one’s needs, routines, and preferences, then develop a personalized care plan. Consultations are available by phone or in home, with an in-home visit preferred.

Is there a minimum visit length or a long-term contract?2026-11-12T08:02:35-08:00

Our standard minimum visit is four hours. We can discuss flexible arrangements and contract terms based on your needs.

Do you offer hospital-to-home support?2026-11-12T08:02:35-08:00

Yes. TCC offers nonmedical support for people returning home after a hospital stay. Contact us to discuss the assistance needed.

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